Terms and Conditions
Introduction
Welcome to Two Much. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing our website and engaging our services, you accept these terms and conditions in full.
Services
Two Much specializes in providing mobile bar services for various events including weddings, birthdays, baptisms, baby showers, business openings, and corporate events. Our services include the provision of themed beverages and personalized experiences for your guests.
Bookings and Payments
- All bookings are subject to availability and must be confirmed with a deposit.
- Full payment is required prior to the event date as specified in the booking agreement.
- Any cancellations or changes to bookings must be made at least 7 days in advance. Cancellations made after this period may be subject to a fee.
Client Responsibilities
- Clients must provide a suitable location for the mobile bar setup, including necessary permits if required.
- Clients are responsible for ensuring that guests consume alcoholic beverages responsibly.
- Any damages to Two Much equipment or property during the event will be the client’s responsibility.
Liability
- Two Much is not liable for any injuries, damages, or losses incurred during the event due to client or guest actions.
- We are not responsible for delays or cancellations due to circumstances beyond our control, including but not limited to, natural disasters, accidents, or government restrictions.
Privacy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.
Intellectual Property
All content, logos, and designs used by Two Much are the property of Two Much and are protected by copyright laws. Unauthorized use is strictly prohibited.
Changes to Terms and Conditions
Two Much reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at hello@twomuchexperience.com.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Privacy Policy
At Two Much, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
Information Collection
We collect personal information that you provide to us when you book our services, such as your name, email address, phone number, and event details.
Use of Information
The information we collect is used to:
- Provide and manage our mobile bar services.
- Communicate with you regarding your booking and any updates.
- Improve our services and customer experience.
Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Third-Party Sharing
We do not share your personal information with third parties, except as required by law or to provide our services (e.g., sharing event details with our staff).
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
Your Rights
You have the right to access, update, or delete your personal information.
Refund Policy
At Two Much, we strive to provide the best possible service to ensure your event is memorable. However, we understand that plans can change. This Refund Policy outlines the terms for cancellations and refunds.
Refund and Cancellation Policy
- Cancellations made more than 30 days before the event will receive a full refund.
- No refunds will be issued for cancellations made within 7 days of the event date.
Payment Verification
To ensure the security and authenticity of all transactions, we manually review every payment. This process helps us verify that all payments are legitimate and prevents fraudulent activity.
We use Stripe, a high-level payment provider, for processing transactions. Stripe is known for its robust security measures and compliance with industry standards, ensuring that your payment information is handled with the utmost care.